Is Truecaller Safe to Use? Features, Privacy & Myths

Is Truecaller Trustworthy

With over 350 million global users, Truecaller is one of the most trusted caller ID and spam-blocking apps available today. But many users still ask, is Truecaller safe to use? In this blog, we’ll explore how Truecaller works, what data it accesses, and whether it poses any privacy risks. We’ll also break down its key features, community-based spam reporting, and business verification process to help you decide if it’s the right choice for you. Let’s uncover the truth behind Truecaller’s safety, transparency, and data policies. What is the Truecaller app? Truecaller is a mobile application designed to help users identify unknown callers, block spam calls, and enhance communication. Developed by True Software Scandinavia AB, it provides caller identification by displaying the name and location of incoming calls, even if the number is not saved in the user’s contacts. The app relies on a community-based spam database to automatically block known spam and scam calls, offering users relief from unwanted disturbances.  Additionally, Truecaller filters spam messages and organizes them separately, ensuring a cleaner inbox. It also includes features like call recording (available for premium users), secure private messaging, and the ability to search for information about unknown numbers. With its comprehensive features, Truecaller has become a trusted tool for managing calls and messages effectively. Is Truecaller safe to use? 1. Data privacy  Truecaller places a strong emphasis on protecting user data privacy, ensuring that trust remains at the core of its communication services. The platform is designed with privacy as a top priority, implementing robust policies that give users control over how their personal information is displayed. Truecaller provides transparency regarding the permissions it requires, allowing users to choose optional permissions, such as location, camera, and microphone access, depending on the features they wish to use. Importantly, these permissions can be deactivated at any time through the app or device settings. As a global company, Truecaller complies with various data protection regulations across the countries it operates in. The organization closely monitors evolving privacy laws, proactively adopting good practices to meet and exceed compliance standards.  Significant resources are allocated to ensure adherence to these regulations, demonstrating its commitment to safeguarding user data. Through these measures, Truecaller aims to create a safer and smarter communication experience while maintaining the highest standards of data privacy. Conclusion: Truecaller is safe to use.  Related content: Is Zerodha legit and safe? 2. Account details Truecaller collects various types of information from users to provide its services effectively and personalize the user experience. Here’s a detailed overview of the data it gathers: A. User Profile Information: B. Device and Usage Data: Truecaller collects information from devices used to interact with its services, including: C. Service Interaction Data Truecaller tracks user interactions, including: D. Cookies and Automated Data Collection Some information is collected automatically through cookies and similar technologies, such as keywords, logs, and metadata. For details, Truecaller provides a comprehensive Cookie Policy. E. Non-Identifiable Information: Truecaller also gathers anonymized usage data that cannot identify users, even when combined with other data. Such information is not considered personal under its privacy policy. By collecting this information, Truecaller aims to provide tailored services while adhering to its privacy policies and applicable regulations. Users can review and manage permissions through the app or their device settings to control the data shared. Conclusion: Truecaller is safe to use.  Related content: Is Upstox safe and legit? 3. Third-party data  Truecaller collaborates with trusted third-party vendors, service providers, and partners to support its business operations and enhance its services. These third parties play a crucial role in providing technical infrastructure, bug testing, analyzing service usage, facilitating payments, measuring ad and service effectiveness, and assisting in fraud detection. Truecaller ensures that all third parties handling personal information implement appropriate organizational and technical measures to protect data and comply with relevant laws. Additionally, Truecaller shares user information with third-party clients, agencies, and networks for analytical and marketing purposes. This data may be used for services like targeted advertising, measurement services, and improving third-party products and services. Third parties may collect this information using cookies or similar technologies, with further details provided in Truecaller’s Cookie Policy. In cases of business restructuring, such as mergers, acquisitions, or consolidations, user information may be disclosed or transferred to affiliated organizations or the acquiring entities. Throughout these processes, Truecaller emphasizes compliance with data protection standards and privacy regulations to safeguard user information. Conclusion: This makes me doubtful if Truecaller is safe or not. Related content: Is the Groww app legit and safe? 4. SSL Truecaller is SSL-secured, ensuring a high level of safety for its users by encrypting data transmitted between the app and its servers. SSL (Secure Sockets Layer) is a widely used security protocol that protects sensitive information from unauthorized access by encrypting the data during transmission. This means that any personal information, call logs, or other data shared via Truecaller is safeguarded against interception by malicious parties. 5. User interface Truecaller features a simple and intuitive interface designed to make it easy for users to navigate and access its functionalities. The app organizes its features clearly, with options for caller identification, spam blocking, call logs, and messaging readily accessible from the main screen. The clean layout and minimalistic design ensure a seamless user experience, whether you’re checking call details, searching for a number, or managing permissions. 6. Company profile on LinkedIn Truecaller maintains a robust presence on LinkedIn, showcasing its company profile and mission to make communication safer and smarter worldwide. The platform highlights Truecaller’s innovative journey, values, and the impactful solutions it offers to users globally. The profile also features updates about company milestones, job openings, and insights into its collaborative and inclusive work culture. You can also scroll down their LinkedIn profile and check the real people working in their organization. The profiles of the founder, CEO, and top management people working can also be found on LinkedIn, which gives a clear indication that Truecaller is safe and legit.  Conclusion: Truecaller is safe to … Read more